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Your Health and Wellbeing
is important to us

We are committed to delivering a safe environment through health and safety protocols.

Our priority has always been the health, safety, and security of our friends and families. COVID-19 has changed the way we live, and we must adjust our daily operations to fit within the new normal. In response to this, we and our Ministry of Health have reviewed our existing health and safety operations and put together a new safety protocol. This in-depth cleanliness and disinfection protocols were created in partnership with the Cook Islands Department of Health and is designed to ensure your safety and peace of mind from check-in to check-out. 

These protocols are designed to keep you our guests safe throughout your stay with use as well as keeping our staff and home COVID free.

When you are ready to travel, you can do so with confidence.

Physical Distancing

Implement physical distancing measures throughout the hotel

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Increased cleaning and disinfecting

Increase cleaning and disinfecting frequency throughout the hotel, paying attention to high-touch areas

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Sanitizing Stations

Install alcohol-based hand sanitizing and glove stations at strategic locations throughout the resort

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Disinfect key cards

Provide clean and disinfected key cards upon check-in

Instructions

Information on proper disinfecting and cleaning instructions.

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Personal Hand Sanitizers

Provide all guests with a travel sized hand santiser

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All in-room appliances

Routine cleaning and disinfecting of all in roon appliances including phones, tv remote, kettles and all high touch items.

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Contact Less Check in and Check Out

Provide a check in and check out process that minimizes physical contact with staff. A contact less payment system will also be installed across all services of the resort including our restaurants and Spa and Salon

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The Edgewater Resort & Spa

1 Puaikura Drive, Arorangi, Rarotonga, Cook Islands

Phone: +682 25435    |    Fax +682 25475     |     Email: stay@edgewater.co.ck

© 2020 Island Hotels Group Ltd.